While it’s
quite possible that you are so involved in professional
pursuits that you are oblivious to the latest political
debate, one of significant importance involving the
Internet may be of interest to you. By the time you
read this, some preliminary decisions or regulations
may be in the works. However, like the efforts to
get approval to build a Wal-Mart down the street from
me for the last two years, the telcos are persistent
buggers. I suspect they will continue to fight until
they run out of lobbyists or lawyers.
Specifically, I’m talking about net neutrality. Network neutrality
is the term used to describe the debate over price
discrimination on the Internet based on content. In
truth, the topic arose because of forecasts of a substantial
increase in bandwidth consumption as multimedia uses
of the Internet expand. The ISPs want a bigger piece
of the pie by having the content providers who create
all this bandwidth-intensive multimedia traffic to
pay them a premium for the added “pipe” capacity it
will take. Advocates of this “non-neutrality” want
to be able to examine data packets to and from their
customers to determine which kind of applications/services
they are using (such as VoIP or IP TV) and then route
those packets through faster, less congested routes
if the content provider had paid for “preferred” services
by them or their business partners, or put it on a
slow boat (more congested route) for non-customers
(or conceivably even block it, I suppose). In effect,
this would permit an ISP to favor certain packets
over others based on the packet’s IP address, domain
name, or other identifying features.
Neutrality advocates want ISPs to accept, transport, and hand
off data packets on a more or less first-come, first-serve
basis. Under this principle, the Internet would remain
basically a dumb network passing packets. It would
be insensitive to the specific applications except,
as it is now, those regarding issues of latency that
go toward the overall quality of service. They claim
that the service impact on the end user who has purchased
broadband access from a carrier, only to experience
differing response times in interacting with various
content providers (some of whom paid the carrier a
“premium” and some who did not), is unacceptable.
They argue for banning such financial arrangements,
even if those payments might offset the total network
operating costs ultimately charged to consumers. The
claim that a company like Google is getting a free
lunch because it uses so much bandwidth built on the
economy of scale of a billion users is a two-sided
argument. Content providers like Google already pay
fees to their ISPs based how much data bandwidth they
are sending. And, all of us users already pay fees
to the ISPs to receive this web content.
The argument can be made that instead of the
content providers, perhaps it is the ISPs who are
looking for the free lunch by lobbying Congress to
change the rules so that they can change the law to
charge whatever the market will bear under the guise
of system “investments.”
In my opinion, there are distinct advantages to not messing
with a good thing. In the arguments about this subject,
you hear lots of technical people describing the Internet
as being very dumb. While this isn’t exactly true,
to the content providers at the ends of all the wires,
it appears simple enough to be aptly described as
such. In truth, as presently configured, the real
intelligence of the Internet is located at the ends
of all these wires. What makes the Internet such a
valuable resource are the people, applications, and
services connected to it.
The true value of the “network” is its ability to efficiently
move bits from point A to point B using what up until
now can be optimally described as “best effort” in
how it actually gets routed around the place. If best
effort is discarded in favor of preferential routing
based on profit incentive and special handling deals,
I suspect we’re all going to suffer. I can’t see how
collecting premiums from “preferred” customers doesn’t
end up distorting the market for Internet applications
in favor of larger and better-funded content providers.
Unfortunately, sober policy formulation is impeded by emotional
attachments to idealized notions of network architecture.
The Internet may truly need enhancements to accommodate
future real-time and multimedia applications, and
it won’t happen if ISPs feel constricted by the onerous
regulations proposed in the name of network neutrality.
At the same time, I feel increasingly sensitive about
being nickel and dimed to death by every new or revised
communication feature, cell phone enhancement, and
entertainment download from megacorporations with
single-minded objectives. Too bad the alternatives
aren’t any better. I have very little confidence that
government makes the right decision on anything these
days and whatever started as a call for net neutrality
could too easily end up as a case of overly zealous
regulation. The end result will be like most governmental
decisions. You’re screwed either way.
